Every morning and even some evenings, unsuspecting travelers are involved in an activity of high risk. It is a game that has reached epidemic proportions. It must be stopped. It is a game I call: "Shower Roulette." Perhaps even you, dear reader, have unwittingly participated in this endeavor. You step into a shower at a …
Keep the customer satisfied
“Is your last name Italian?” says the amiable tech support guy, whose youthful intonation leads me to believe he might be still be in high school. Look, kid, I’m thinking to myself, I have been on the phone with umpteen of your colleagues today trying to solve this Internet problem. I don’t at the moment …
Sherry & George 